Evaluation Of The Level Of Satisfaction With Patient Safety In The Maternity Room Of The Poasia Health Center

Abstract

Patient satisfaction is one of the important indicators in improving health services. The function of health services carried out by the government through organizations in the health sector with the main objective of maintaining and maintaining the health of citizens functionally, proportionally and professionally. The purpose of this study is to evaluate the level of satisfaction of patient safety in the maternity room, this study is a Descriptive study. The population of this study was patients in the delivery room of the Poasia Health Center for the period from September to October 2022 totaling 44 patients. The results showed that for indicators of increasing patient identification good results 77.27% and in the category less 22.73%, indicators of effective communication improvement good results 86.36% and in the category less 13.64%, drug safety indicators that must be watched out for good results 90.9% and in the category less 9.1%, indicators certainty of the exact location of the procedure, and the right patient surgery good results 65.90% and in the category less 34.1%, The indicator of reducing the risk of infection to service results both 72.72% and the category less 27.28%, and the indicator of reducing the risk of falling results both 88.63% and in the category less 11.37%.